VLS Webinar: Customer Perspective
This webinar is part of the WiM Virtual Learning Series
When: November 4, 2020
2 - 3 PM EST
Presented by Dr. Alan Zimmerman
Customers are the lifeblood of companies. It helps to take an expanded view of customers - employees, vendors, supply chain partners, and of course, end customers. The quickest way to irrelevancy is to lose track of customers' needs. This virtual event will impart key listening and collaborating skills such as active listening, open-ended questions, empathy and more.
After registering for this webinar, you will receive a confirmation email with instructions for accessing this webinar via Zoom.