VLS Webinar: Customer Perspective

This webinar is part of the WiM Virtual Learning Series

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Wednesday, November 4, 2020
2:00 PM - 3:00 PM (EST)

Event Details

Customer Perspective

When: November 4, 2020
2 - 3 PM EST

Presented by Dr. Alan Zimmerman

Customers are the lifeblood of companies. It helps to take an expanded view of customers - employees, vendors, supply chain partners, and of course, end customers. The quickest way to irrelevancy is to lose track of customers' needs. This virtual event will impart key listening and collaborating skills such as active listening, open-ended questions, empathy and more.



After registering for this webinar, you will receive a confirmation email with instructions for accessing this webinar via Zoom.


This webinar is presented in partnership with Salesforce

Abi Suchland
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Abi Suchland Kanban Tech Crown Equipment Corporation
Alpha Robinson
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Alpha Robinson Sr. Trade Compliance Analyst Corning
Alyssa Crane
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Alyssa Crane Design Assurance Engineer Nordson
Amanda CHRISTIANSON
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Amanda CHRISTIANSON Mechanical Design Engineer John Deere & Company
Amy Davidoff
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Amy Davidoff Global Market Analyst Allison Transmission
Andrea Virsnieks
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Andrea Virsnieks Manager CLA (CliftonLarsonAllen)
Angela Sams
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Angela Sams Production Control Manager Mazda Toyota Manufacturing
Angela Wunder
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Angela Wunder Material Replenishment Specialist John Deere
Ashley Weber
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Ashley Weber Channel Partner Representative Kennametal, Inc.
Ashley Welty
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Ashley Welty Inside Sales Manager Eberhard Manufacturing
Becky Pilger
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Becky Pilger Import Process Pro John Deere & Company
Belinda Black
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Belinda Black Director Chemical Product Engineering Canon Virginia, Inc.
Beth Swanson
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Beth Swanson VP Sales & Marketing Pioneer Service
Brenda Johnson
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Brenda Johnson Maintenance Engineer II / TPM Coordinator John Deere
Brianna Propson
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Brianna Propson Sales Representative Oshkosh Corporation
Brittany Royalty
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Brittany Royalty Product Design Engineer DENSO
Brittany Timberlake
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Brittany Timberlake Executive Assistant Algood Food Company
Casey Hagan
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Casey Hagan R&D Manager Algood Food Company
Christine Thompson
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Christine Thompson Product Owner - Technical Documentation CNC Software, Inc.
Cindi Gustafson
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Cindi Gustafson VP Operations & Planning Bergstrom Inc.
Claudia Coronel-Aguilera
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Claudia Coronel-Aguilera Research Scientist Leprino Foods
Colette Baxter-Rhodes
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Colette Baxter-Rhodes Account Manager Martinrea International
Coral Huffmaster
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Coral Huffmaster Project Engineer Polaris Inc
Cristina Bracamontes
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Cristina Bracamontes BAE Industrial Engineer Nordson EFD, LLC
Daisy Detwiler
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Daisy Detwiler Trade Compliance ITT Inc.
Dana Waters
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Dana Waters Purchasing Manager Corning Incorporated
Danielle Schneider
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Danielle Schneider Applications Engineer Pridgeon & Clay, Inc.
Dawn Richards
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Dawn Richards Sales Leader Nichols
Dawn Soliz
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Dawn Soliz Vice President of Client Services TransAmerican Power Products Inc.
Deb Decker
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Deb Decker HR Manager Superior Industires
Debbie Sulewski
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Debbie Sulewski Director, Marketing and Product Development 3A Composites, USA
Diane Gibson
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Diane Gibson President & Founder DMG Consultancy, Ltd.
Dina Boggess
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Dina Boggess Vice President, Indirect Procurement Trane Technologies
Elaina Allen
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Elaina Allen Vice President of Recruiting/Business Development The Herring Group
Elena Petrak
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Elena Petrak Training Specialist/Engineer Elena's Electronic Training
Elizabeth Bruscia
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Elizabeth Bruscia Quality Control Technician II Corning
Erica Haugen
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Erica Haugen Body PE Toyota Motor Manufacturing - Hebron, KY
Erika Quinones
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Erika Quinones Procurement Program Manager Trane Technologies
Gail Wang
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Gail Wang Manager Warren Averett, LLC
Jacqueline Fette
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Jacqueline Fette U.S. Marketing and Communications Manager Fives Group
Jacquelyn Kues
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Jacquelyn Kues Assurance Manager Plante Moran, PLLC
Janet Griffin
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Janet Griffin Production Manager Entegris
Janice Yearwood
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Janice Yearwood Senior Office Assistant Denso Manufacturing Athens TN
Janie Davidson
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Janie Davidson Production Engineer - Ceramic Honeycomb BASF
Janny Hogen Esch
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Janny Hogen Esch Manager, Customer Experience Southwire Company
Jessica Rourke
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Jessica Rourke Account Representative SMC Corporation of America
Joanne Philips
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Joanne Philips Senior Engineer John Deere
Julia Pegis
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Julia Pegis Marketing Communications Specialist Polaris Inc
Kailee Wood
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Kailee Wood Technical Sales Representative Kemira Chemicals, Inc.
Kaitlyn Allen
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Kaitlyn Allen Analyst Toyota Motor Manufacturing - Georgetown, KY
Kara Fahrenbach
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Kara Fahrenbach Senior Manager Plante Moran, PLLC
Karen Styborski
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Karen Styborski Director of Quality Advantage Precision Plastics, Inc.
Karolyn Adams
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Karolyn Adams Administrative Assistant Corning
Katelyn Horbach
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Katelyn Horbach Team Leader John Deere
Kathryn Bailey
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Kathryn Bailey Sr. EHS Specialist BASF Corporation
Kathy Champe
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Kathy Champe Production Planning Southwire Company
Kayla Schaller
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Kayla Schaller Human Development Business Partner Didion Milling and Ethanol
Kaylee Krogman
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Kaylee Krogman Supply Management Specialist - Category Lead John Deere & Company
Kayleigh Frieders
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Kayleigh Frieders Marketing Specialist Greenheck Group
Kelsey Keipert
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Kelsey Keipert Tax Accountant Plante Moran, PLLC
Kim Lengling
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Kim Lengling Sales/Purchasing Coinco Inc
Laura Hirschhorn
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Laura Hirschhorn Henkel Technologies
Lauren Heitbrink
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Lauren Heitbrink Production Planner Scheduler Crown Equipment Corp.
Laurie Larsen
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Laurie Larsen Sr. Tactical Buyer Trane Technologies
Lisa Bazzell
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Lisa Bazzell Quality Manager Ingersoll Rand
Lola Gibson
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Lola Gibson Marketing, Communications & HR Business Partner Fives Group
Lola Hendrix
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Lola Hendrix Material Specialist Greenheck Group
Lynn Miller
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Lynn Miller Engineer Canon Virginia, Inc.
Manja Thessin
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Manja Thessin Director- PMO & Engineering AFL
Martha Clarke
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Martha Clarke Principal Fremont Consulting Group
Mary Batch
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Mary Batch HR Talent Management Manager Toyota Motor Manufacturing - San Antonio, TX
Mary Fitzgerald
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Mary Fitzgerald President Acme Wire Products Co., Inc.
Mary Kimani
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Mary Kimani Quality Engineer Trane Technologies
Megan Jones
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Megan Jones Engineering Manager Toyota Motor Manufacturing - Georgetown, KY
Melissa Mathies
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Melissa Mathies External Logistics Toyota Motor Manufacturing - Georgetown, KY
Meredith Elking
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Meredith Elking Sourcing Specialist Crown Equipment Corp.
Nandini Ananthula
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Nandini Ananthula Industrial Manufacturing Engineer Whirlpool Corporation
Natalie Muneses
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Natalie Muneses Safety Engineer DENSO
Ruth DeLisle
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Ruth DeLisle Technical Support Technician CNC Software, Inc.
Sandra McNeil
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Sandra McNeil General Manager AMZ
Sandra Mercer
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Sandra Mercer Intern - Mobile App Developer Southwire Company
Sandy Chockla
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Sandy Chockla Principal Consultant Expense Reduction Analysts
Sara Hines
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Sara Hines Purchasing Manager - Retail Crown Equipment Corp.
Shannon Bumgarner
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Shannon Bumgarner Sr. Manager Indirect Sourcing and Tactical Buy Trane Technologies
Shannon Diamond
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Shannon Diamond Tooling Engineer Nordson EFD, LLC
Sharon Heck
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Sharon Heck VP Finance Intel Corporation
Sherri Willingham
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Sherri Willingham Process Safety Specialist GE Appliances, A Haier Company
Skye Entrekin
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Skye Entrekin Human Resource Manager Southwire Company
Stephanie Leddon
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Stephanie Leddon Chief Executive Officer J&L Enterprise
Susan Erler
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Susan Erler Product Manager - Punching Division Wilson Tool International
Suzette Land
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Suzette Land EHS Management Systems Senior Manager GE Appliances, A Haier Company
Svetlana Alekseeva
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Svetlana Alekseeva HR Business Partner Sandvik Coromant
Swathi Nakkana
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Swathi Nakkana Quality Assurance Manager Toray CMA Industries
Sydney Stinson
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Sydney Stinson Chief Operating Officer Accurate CNC Services
Tabitha Musso
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Tabitha Musso CEO MKT Metal Mfg.
Theresa Fisher
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Theresa Fisher Human Resources Talent Development Southwire Company
Tina Wiggins
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Tina Wiggins Quality Mazda Toyota Manufacturing
TYLER FARLEY
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TYLER FARLEY Construction PM - Process Installation Mortenson
Vanessa Li
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Vanessa Li Process Leader Novelis
Victoria Swift
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Victoria Swift Engineer Cargill
2 Other Registered Attendees

For More Information:

Audrey Imes
Audrey Imes
Chapter Development & Marketing Coordinator Women in Manufacturing (216)503-5700x168

Thank to our Virtual Learning Series sponsor, Arconic Foundation