VLS Webinar: Customer Perspective

Customer Perspective

When: November 4, 2020
2 - 3 PM EST

Presented by Dr. Alan Zimmerman

Customers are the lifeblood of companies. It helps to take an expanded view of customers - employees, vendors, supply chain partners, and of course, end customers. The quickest way to irrelevancy is to lose track of customers' needs. This virtual event will impart key listening and collaborating skills such as active listening, open-ended questions, empathy and more.

After registering for this webinar, you will receive a confirmation email with instructions for accessing this webinar via Zoom.

This webinar is presented in partnership with Salesforce